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Column Archives
Column 15: 13 August 2006.
Air
travel and terrorism
“Is your journey necessary?” is a question posed to all
during World War 2 so that unnecessary stresses on national resources
would be avoided. As one awakes today, August 10, 2006, one is greeted
with news of a foiled plot allegedly designed to destroy aircraft in mid-flight
over the Atlantic Ocean. One finds oneself asking that WW2 question and
considers every potential air traveler and business ought to ask it as
well.
Column 14: 09 July 2006.
A
Birthday Party in Michigan
On July 4th, US Citizens put aside for a while natural concerns about
an unpopular war, rising rents, mortgages, health care and education costs,
burgeoning budget and current account deficits etc. And in the park they
enjoy a marvelous display of fireworks – a Chinese invention.
Column 13: 16 March 2006.
Do
statistics show quality improvement programs damage national gdp?
Statistics make for a useful servant but a poor master. Blind application
in process control or any other application can lead to strange conclusions.
Column 12: 08 March 2006.
Effective
team creation
The age of rapidly assembling appropriate ad-hoc teams requires intelligence
about what is available to and going on in the organization. A modern
quality department and an effective management audit program is a service
needed.
Column 11: 01 March 2006.
Counter-terrorism
through global supply chain development
The current row about Danish cartoons featuring offensive images of
the prophet Mahomet forces one to confront and consider the issue of cultural
and religious intolerance and to ponder whether global supply chain development
could provide a lasting solution.
Column 10: 22 February 2006.
Leveling the playing
field
If you want to win ignore it and get on with the game.
Column 9: 15 February 2006.
The
energy race as a quality program battleground
The background to the new energy race and the importance of quality
programs in winning it.
Column 8: 07 February 2006.
Destructively
testing quality’s services
The value of maintaining a quality department is constantly assessed
at every level of the organization. Do you really deliver a quality service?
What reputation are you creating everyday?
Column 7: 31 January 2006.
Charles Dickens
got it wrong
Mathematics quietly determines organizational success and the effectiveness
of management. To be of service and employable, quality professionals
must be well trained in its use and application.
Column 6: 25 January 2006.
The
downsizing of Ford Motor Company
No matter how big is your organization, “quality” is Job
One, as the Ford Motor Company once proclaimed and all of its stakeholders
have now learned the hard way.
Column 5: 19 January 2006.
People are not
assets
“People are our most valuable assets” is a common, lofty
and perhaps well-meant sound bite with which, upon its analysis, it is
difficult to feel comfortable. It is not true.
Column 4: 11 January 2006.
Understanding
your market – always a high stakes game
When it comes to making sure your quality program addresses vital
issues for assessing market needs, the stakes are equally high for all
businesses, regardless of the top line numbers involved.
Column 3: 05 January 2006.
Credibility,
trust and quality
Organizational results depend on the credibility of top executives
and how well employees and customers trust them. To be effective, quality
programs depend on trustworthiness.
Column 2: 28 December 2005.
What a convenience!
A light hearted look at a new, indispensable innovation for the modern
bathroom.
Column 1: 21 December 2005.
2006 and quality
programs
Some trends and matters that are likely to effect business in the
coming year and their possible effects and demands on quality programs
are reviewed.
Column 0: 14 December 2005.
Hopes and goals for a new column
The preamble to a regular column written by Allan Sayle, describes
what he hopes his column will provide.
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