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 The Shewhart Cycle - The Deming Wheel - Plan-Do-Check-Act 
 Walter 
        A. Shewhart first discussed the concept of PDCA in his 1939 book, 
        Statistical Method from the Viewpoint of Quality Control, although it 
        was Shewart's protégé Deming who encouraged a systematic 
        approach to problem solving and promoted the now widely recognised four 
        step process for continual improvement. 
 
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