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1. Leadership
Excellent Leaders develop and facilitate the achievement
of the mission and vision. They develop organisational values and systems
required for sustainable success and implement these via their actions and
behaviours. During periods of change they retain a constancy of purpose.
Where required, such leaders are able to change the direction of the organisation
and inspire others to follow.
| 1a. |
Leaders develop the mission, vision, values and ethics
and are role models of a culture of Excellence. |
| 1b. |
Leaders are personally involved in ensuring
the organisation’s management system is developed, implemented
and continuously improved. |
| 1c. |
Leaders interact with customers, partners and representatives of
society. |
| 1d. |
Leaders reinforce a culture of excellence with organisation’s
people. |
| 1e. |
Leaders identify and champion organisational change. |
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