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1. Leadership - 120 points
The Leadership Category examines how the organization's senior leaders address values, directions and performance expectations, as well as a focus on customers and other stakeholders, empowerment, innovation, and learning. Also examined are the organization's governance and how the organization addresses its public and community responsibilities.

1.1 Organizational leadership (70 points)
How senior leaders guide the organization, the organizations governance system, and how they review organizational performance.
1.2 Social Responsibility (50 points)
How the organization addresses its responsibilities to the public, ensures ethical behavior and practices good citizenship.

 


 


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